Shipping & Delivery Policy

Kesya International Private Limited
📍 Rajdhani Park, Mubarkpur, Delhi, 110041, India | 📞 +91 9355889950 / +91 8695050294
🌐 www.kesyainternational.com | ✉️ kesyaipl2@gmail.com

At Kesya International Private Limited, we take utmost care to ensure your industrial machines and equipment reach your location safely, securely, and in pristine operational condition across all states and union territories in India.

1. Nationwide Pan-India Delivery Coverage

We deliver industrial machinery across all major states in India, including Bihar, Uttar Pradesh, Delhi NCR, Maharashtra, Gujarat, West Bengal, Rajasthan, Madhya Pradesh, Punjab, Haryana, Odisha, Jharkhand, Assam, Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, and North-Eastern states through our verified logistics and freight transport network.

2. Order Processing & Dispatch Timelines

• Standard Ready-Stock Machinery: Dispatched within 2 to 5 business days following order confirmation and initial payment clearance.
• Customized / High-Capacity Production Lines: Dispatched within the mutually agreed timeline specified in the commercial proposal/invoice.
• Customers receive the Consignment Note (Bilty / LR Copy) with transporter tracking details as soon as the machinery is handed over to the freight carrier.

3. Estimated Transit & Delivery Times

Transit duration varies depending on your destination city/state from our Delhi manufacturing unit:

• Northern India (Delhi NCR, Haryana, Punjab, UP, Rajasthan): 2 to 5 business days
• Eastern & Central India (Bihar, Jharkhand, MP, West Bengal, Odisha): 4 to 7 business days
• Western & Southern India (Maharashtra, Gujarat, Karnataka, Tamil Nadu, Telangana): 5 to 8 business days
• North-Eastern & Remote Regions: 7 to 12 business days

4. Industrial Packaging & Transit Safety

• Every machine is protected with heavy-duty moisture-resistant shrink wrapping, edge guards, and solid wooden crate framing to eliminate transit wear and tear.
• Transit insurance is recommended and can be coordinated upon customer request.

5. Receiving & Unloading Guidelines

• Machinery is typically delivered to the customer’s specified warehouse/factory address or nearest logistics hub (godown delivery) as agreed.
• Upon arrival, customers are advised to inspect the outer packaging and machinery before signing the delivery receipt.
• In the rare event of transit damage, please immediately note the remarks on the transport LR copy and notify our customer support team within 24 hours with photos.

Last Updated: September 2026